The Challenge
This South Shore Montreal logistics provider managed three warehouses for six different clients. Each client had distinct requirements for picking, packaging, and traceability. Manual management made billing inaccurate and client reports incomplete.
Our Approach
GCL configured Flowtrack Web to manage multi-client operations with client-specific business rules. The system was progressively deployed across all three sites in 10 weeks, with training tailored to each team.
The Results
- Real-time visibility across all three warehouses
- Automated and accurate client billing
- One-click client performance reports
- 30% reduction in administrative management time
- Ability to onboard two new clients without additional hires