The Challenge
This Montreal-area food distributor managed a 35,000 sq ft warehouse with largely manual processes. Picking errors were rising, customer complaints were multiplying, and food lot traceability was becoming impossible to maintain with spreadsheets.
Our Approach
The GCL team conducted a comprehensive diagnostic of warehouse operations, identified bottlenecks, and designed a tailored Flowtrack solution. Implementation was completed in 6 weeks, including integration with their existing ERP, training for 15 warehouse employees, and on-site go-live support.
The Results
- 40% reduction in picking errors
- Order accuracy improved from 94% to 99.2%
- Complete food lot traceability
- 25% reduction in order preparation time
- Return on investment achieved in 8 months
“The GCL team understood our processes from day one. Implementation was fast and our picking errors dropped significantly.”
Director of Operations
Food distributor, Montreal